What Pigeon Forge Customers Are Saying About Us

“Excellent service got us in right away an got us going again as soon as they could. Very helpful guys thanks Dennis”

“Came down on vacation had car issues had vehicle towed to Carr's Auto repair at 4pm on a Friday. Called Saturday morning at 9 and car was fixed and ready to be picked up. Service was excellent and I would highly recommend them to anyone. In addition price was very fair.”

“My daughter and her husband had car trouble while visiting and Carr's quickly diagnosed the problem and had them on their way in less than an hour. Super friendly and reasonable!!”

“We got in from Colorado yesterday and the breaks on the Subaru were shot. They got us in and out under an hour and saved our vacation!”

“Was in a pinch on vacation and really got the best service I could ask for highest recommendation possible from my experience”

“Thanks to Carr's for sen ding someone out promptly to help my husband and I. Stranded on side of road in pigeon forge. Took my husband to part store to get filter and oil. Had us back on the road within the hour. Thank you so much and God bless you! Would highly recommend Carr's!”

“No words are for the service we received...Thank you so much for taking care of us so quickly. Stranded on main strip, towed to our RV park, unloaded us, took truck back to shop and within 24 hrs. We had our truck back. The cost was very reasonable...highly recommended”

“Great service. We are on vacation and had some car trouble. This place was recommended to us by Advanced Auto. I called and they were super nice. We took van in and found out that we had a bad bearing and hub. We took it in at 8:30 and by lunch time it was ready. Ty so much”

“Fully recommend Carr's. While vacationing in Pigeon Forge, our alternator went out while driving home at 11pm. We reached out to our roadside assistance and they put us in contact with Carr's. They were there to get us within 15 minutes and started work on our car immediately the following morning. Saved our vacation!”

“They were awesome and so kind with my mom and dads Toyota Prius we had broke down and they came with a tow truck and I had to get my car from the hotel this is the best service we have ever experienced in our life the team was so grate and would recommend to any one ever thank y’all so very much”

“I ran out of gas tonight with 2 babies in my car and James Brown with this company came out to my rescue! He was fast,friendly, and concerned. I have used this company in the past and i would recommend using them every time i need someone. I even called Pigeon Forge Police dept and they would not help, so 150% to Carrs towing! Thank you for being there for us”

“They got me back on the road on a Sunday. It looked for a while that I might be stuck there for a few days. The mechanic was friendly, walked me through the repairs. My only complaint is that they may be a little too transparent about some of their personnel issues in front of the customers. If you need to discuss something, you shouldn't do it in the lobby in front of your customers. It makes them nervous.”

“Great place. Our car broke down on vacation. They went out of their way to get the car fixed fast so he didn't go AWOL. They were even willing to pick the rental car up from Virginia Beach if needed. Great customer service. If we ever have car trouble in Pigeon Forge we know who to call.”

“They are awesome here! Our vacation in Tennessee could have ended in shambles but they took care of us better than any mechanic I have ever gone to. They had my alternator replaced and my husband's ball joint replaced in a matter of hours on a Sunday afternoon with no notice. Wish we had them in Michigan!!!”

“When the alternator went out on the Mini Van on Sunday morning, there were not a lot of choices. They guys at Carr's were great and head us back on the road quickly for a reasonable price.”